Future Ticketing

Future Ticketing puts you in control of sales and marketing, helping you to sell more tickets, boost revenues, enhance your customer’s experience and build your brand.

That’s why we are the provider of ticketing software for nine of the ten teams in the League of Ireland Premier Division, four teams in the League of Ireland First Division, along with six teams in the Northern Ireland Football League Irish Premiership. Our self-managed system allows you the user to create, edit and manage your events and tickets live from your Future Ticketing dashboard. 

In the UK, we work with Scottish Premiership teams St Johnstone FC, Raith Rovers, Montrose FC and Dundee United FC and are building our presence in England with Fleetwood Town FC, Rochdale AFC, Stockport County FC and Barrow AFC all seeing the benefits of using our software platform.

The flexibility and functionality of the Future Ticketing software allows users access to:

Seating Plans

Manage capacities on standing and seated areas with our interactive seating plans. Include view from seat images or helpful icons such as disabled seating, restricted view or toilets.

Understand your customer

Analyse your customer data base using our integrations with Mailchimp, Campaign Monitor, Google Analytics, Two Circles, Activity Stream, plus many more. Future Ticketing also provides a built in CRM account section to build a profile on your current customers purchasing habits. 

Sell and manage your off field events

Create and sell events such as Summer Camps or Hospitality. 

Customers can select a daily, weekly or time-slot summer camps

On the checkout using our additional fields, collect information such as name of child, date of birth, allergies/medication, next of kin details and kit size. Alongside this you can also set up a signature waiver field where the parent/guardian signs that this information is correct before proceeding with payment.

This data will then be stored and used whenever and wherever you need it. Send kit sizes to your colleagues, alert camp co-ordinators on medical issues of children and so on. You have this data at your fingertips through the reports section of the Future Ticketing dashboard.

What about some Hospitality on match day or regular special days like Mother’s Day or Easter Sunday? 

With the Future Ticketing seating plan software you can build your dining area, table plans, suggested products and also allow customer to order their meal in advance. 

Seasonal events such as Santa or Halloween

Is Santa visiting the club? You can set up club events through our Event Schedule feature which creates monthly, weekly or daily events. Within these days each day can have timeslots created to suits your requirements such as half hour, hourly or half day for example to allow customers choose their date and time slot to visit Santa at the club.

Create additional fields to gather information on each of the children, eg Gender and Age of Child (to allow the club to purchase gifts), and what has the child asked Santa for. All this
information gathered will make the child’s Santa experience more fascinating, as Santa can be briefed about each child before they arrive.

Social Distancing

Our software will enable you to manage your visiting times, capacities, seating plans with covid seating rulesets and visitor numbers for your various events and experiences, giving you full control and visibility of all your customers.

Access Control

Future Ticketing prides itself in real-time access control information. 

Our scanners can read barcodes in live at your event preventing fraudulent tickets gaining entry. Scanners can alert users to different ticket types such as concession or VIP tickets.

A permission based user type can allow your health and safety team or local authorise to log on and view live scanning figures live entry point or by each of your scanning team.  

Future Ticketing also has access control partners for turnstile integrations

Scanner Location Lockdown

Set up scanners to scan tickets by stand or type meaning your away fan trying to get into the home stand will be told their ticket is not valid for this section once scanned.  Likewise Fans who attempt to enter through turnstile 1 for Block Z will be rejected and can be directed to the correct entry point. 

Dedicated Client Relationship Manager

Access to a Client Relationship Manager who has experience in the Football sector to help with set up, business development and providing assistance in your digital development through Data, Analytics, Insights and Integrations.

Marketing

Your brand is important to you so it is important to us.

With Future Ticketing, your customer remains on your website throughout the customer journey, allowing you to track analytics and conversions with no third-party redirects. 

Style your etickets to advise customers in advance of entry points, public travel, sponsor information or local food and drink partners.

Ready to make the move?

Moving to a new ticketing system may seem daunting. We’ll take care of everything so don’t worry about that. Take a quick look at what’s involved with moving from your current system to Future Ticketing.