At the core of the Future Ticketing system is your ability to sell tickets on-line and in-person.
Easy to use system
A key benefit of the Future Ticketing is its flexibility allowing you to create a ticketing system that fits your needs.
Once you have sold a ticket on-line or in-person you can generate that ticket in numerous ways including:
- Membership card
- Printed ticket
- Barcodes placed on wristbands or other methods
- Using our REST API, you can integrate your merchandise and ticket store to allow customers to purchase items in one transaction.
Do you need to integrate your merchandise, hospitality etc to allow your customers to purchase items in one transaction to create a smooth customer journey increasing your revenue? Using our open REST API you are able to integrate multiple applications into your ticket office smoothly and easily.
Your dashboard allows you to create multi-barcodes or layered barcodes for different scanning entry points such as car park, venue access and hospitality on the same ticket, card, wristband etc.
You are in control of printing your tickets at the most suitable time. Our system allows you to print directly to a thermal, card or standard printer.
Key features of the Future Ticketing system can be viewed here .
Manage your customer queries with ease
Managing customer queries can be time-consuming and cumbersome but Future Ticketing allows you do this with ease. Orders can be located in numerous ways including:
- email address
- order ID
- barcode number
What if a customer tells you that their e-ticket was never delivered? No problem as you can easily locate e-tickets that were not delivered due to an incorrectly inputted email address or other issues with the customers email account by using our email bounce table.
Post event the Future Ticketing system allows you to easily complete reconciliation using an integrated payment processor, even if tickets have been refunded or cancelled during the event.
Getting the important information to customers in a timely, efficient fashion pre and post event cuts down on customer queries. With Future Ticketing you can use our automatic email function to make sure that information gets directly to your customer. Not only can this cut down the number of customer queries, it, can also be invaluable helping on the day with areas such as access control and can provide you feedback directly from your customers.
Reporting and user level controls
There are over 40 standard reports within the Future Ticketing dashboard and we make it easy for you to create your own bespoke reports as you need them.
Standard sales reports include by:
- event and/or product
- payment method
- individual scanner
- user and payment type (e.g.: online, offline, renewal)
- orders renewed
- orders not renewed
As mentioned above you can see reports by user for each event and for each user who is selling your tickets, you have the control to set up their access as you need. For example, you can give each user:
- full access
- add order and sales
- cash desk
- call centre staff
- reporting only
Process your orders your way
Within the Future Ticketing dashboard, there are various ways that you can create orders including:
- the add order section
- by bulk uploading
- cash desk
It’s also become more important as ways to pay diversify (cash, card, mobile device etc) that you offer numerous ways to process payment. These include:
- taking partial payments
- taking multiple payments
- integration with EPOS units
- selling through cloud based capacity
- ability to print cards, etickets and paper tickets
Developed for large volume sales
The Future Ticketing dashboard has been created with the flexibility to be able to manage small individual events to large scale activities and fixtures with complex ticket type and a large demand. for tickets.
As well as adaptable cloud capacity to manage customers all trying to buy at once, we can provide access to online queuing systems such as Queue-It ensuring you don’t lose customers waiting to buy.
We also want to help you sell more tickets and increase your revenue further with ancillary sales. Sell tours, summer camps, hospitality, merchandise, gift vouchers etc all easily via your dashboard with you in control. Generate additional revenue and entice further purchases via one single customer journey.
Dedicated team of experts
Future Ticketing’s dedicated team of experts has vast experience in event organisation, software development, ticketing and client relations across events globally in multiple areas including; football, rugby, horse-racing, agricultural shows, visitor attractions, outdoor music gigs, and venues.
We use our experience plus our clients feedback to keep developing with the aim to create the most flexible ticketing system that suits and surpasses our clients needs.
We have a proven track record of increasing ticket sales by an average of 15%, of working successfully on clients digital transformation increasing online ticket sales by up to 80%, and diversifying your sales and revenue channels that you can utilise as part of your ticketing process.