4 step customer journey
Future Ticketing provides a customer journey in just four simple steps making online purchases for customers easy to do.
We help event organisers, brands and agencies to measure visitor behaviour at their events. Understanding your customer data can help you create marketing and sales campaigns for your exact target market.
Tracking
A major benefit of the Future Ticketing dashboard is the ease in which you can track and build accounts of your customers.
Utilise our in-house CRM system or take advantage of the multiple CRM integrations you can access from the dashboard.
Then link your CRM system to available mailing software such as Mailchimp or Campaign Monitor to help you automate the flow of customers who opt in for future campaigns.
Use our accessible and easy to implement Javascript code for Pixel Tracking or Pixel Tracking Image(s) to track open and conversation rates of customers.
Additionally you can link your Google ads, Facebook, Twitter analytics or the many other integrations we have available to you and ready to use to track the full purchase journey of your customers.
Analytics
The data collected in your dashboard from sales activity when analysed and used to inform your future activity is proven to lead to increased revenue and sales.
We offer quick and easy integrations with a number of analytics partners including Activity Stream and Two Circles to help you analyse your audience and their buying patterns.
Our built-in FT CRM system manages your customer accounts, and generates customer activity reports based on a number of variables including buying patterns and previous purchases.
Additionally you can easily clean your data using in-built edit functionality and de-dupe customers who have multiple email addresses with our merge accounts functionality.
E-commerce
Our open REST API enables a complete integration with our various EPOS and retail partners.
This allows Future Ticketing to provide you with an end-to-end solution for selling tickets, merchandise, hospitality etc.
Sell related upgrade items along with tickets to increase the value of your customer cart. For example:
- drink token
- programme
- meal in restaurant
- picnic basket
- t-shirts
You can sell all of the above 24 hours online generating revenue before your event, and easing in-person queues and queries on the day.
We work with numerous analytics, email, CRM and e-commerce partners that you can integrate into your system smoothly and easily via our REST API. A selection are listed below:
Ready to make the move to Future Ticketing?
We know that moving to a new ticketing system may seem daunting! We aim to make the process as simple, quick and easy as possible and we are there to support you every step of the way. If you are interested in finding out about all the ways that Future Ticketing can help you increase sales and revenue, click the link below and we'll be in touch.
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